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Frequently Asked Questions
General Information
Who uses DSA
Tools
™?
How do I find further information on the DSA
Tools
™?
Applications
Can the DSA
Tools
™ be used for on-line security assessment?
When starting a DSA
Tools
™ application through Remote Desktop, why do I get the following error message: “E0047 -- SuperPro single-user key not found.” or “Powertech SuperPro key not found…”?
How do protection dongles work?
After upgrading to a more recent version of DSA
Tools
™ I get the following error message: "Powertech SuperPro Network key not found… Try Again?". Why do I get this error message when my older version of DSA
Tools
™ worked correctly?
Modeling
Are the DSA
Tools
™ compatible with models and data formats of other commercial power system analysis software?
What size of power system models can the DSA
Tools
™ handle?
Is it possible to build custom user-defined models?
Computer System Requirements
What are the computer system requirements to run DSA
Tools
™?
Licensing
Do you offer educational versions of the software?
What are the licensing options available?
How do I get a price quote for the DSA
Tools
™?
Maintenance, Support, and Training
How often are the DSA
Tools
™ updated?
What kind of training is available?
Are regular user group meetings held?
If I purchase the DSA
Tools
™, how quickly can we receive the software?
What is Powertech's software upgrade policy?
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