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Powertech DSATools™ Help

For technical support or general problems relating to our software, please email: dsainfo@powertechlabs.com

DSATools software support policy:

  • Technical support is provided from 8:30 am to 5:00 pm Pacific Time, Monday to Friday excluding statutory holidays in British Columbia, Canada.
  • Technical support is available only to users with valid user support agreement.
  • Technical support is available for the latest version of the software and two prior major releases. For example, if the latest version is 17.1, the supported versions will be any releases between 15.0 and 17.1.
  • Please contact Powertech for details on the technical support services available.


DSATools™ Softkey License and Protection

Software Protection Policy: Update on the software protection scheme

Please refer to our Softkey License and Protection document for information regarding licenses, license seats and FAQ. If you still have questions please email: dsainfo@powertechlabs.com


DSATools™ Releases and Security Patches

Releases:
  • August 23, 2017 – DSATools LDK RTE Installer* updated to contain Gemalto’s Sentinel LDK Run-time Environment version 7.60 (Learn More: Security Bulletin)
  • May 1, 2017 – DSATools Version 17.0.0
  • April 30, 2016 – DSATools Version 16.0.0
  • May 1, 2015 – DSATools Version 15.0.0
  • May 2, 2014 – DSATools Version 14.0.0

If a release contains a security patch it will be denoted with an * – ie. April XX, 2016 – DSATools Version X*
Please contact us for more information.


To Get a Quotation

To get a quotation, simply email us. Please include the following information,

  1. Your full name
  2. Name of your company (full name please)
  3. Your business email address
  4. Software modules you are interested in (including core and add-on modules)
  5. License type you want: educational, single-user, or multiple-user (site)
  6. Application type: for off-line studies or for on-line DSA


Make a Suggestion

Our goal is to continuously improve and expand our products to meet your needs. We are always interested in suggestions you may have regarding software features, training, or new software products. Please send your suggestions to:

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